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Contact Details

Jon Parsons
recruitment@balens.co.uk

07767418461

Balens, as a company continues to grow from strength to strength. We are a leading provider of insurance to Affinity Groups in various sectors throughout the UK.

We are successful in the Republic of Ireland and are expanding into a number of other European countries, including Spain, Greece, Cyprus and Malta. We have built up an extensive web presence and a new business serving charities since 2007. We are continually looking at new and innovative means of developing our business and providing a better service for our clients. Having moved to our purpose built offices on the Enigma Park in Malvern in 2004 we have more than doubled in size from 16 to 40 staff.

We as an ethical employer, have a strong experienced teams of customer service administrators, who do not cold call our customers or get driven by targets. We rely on great products, backed by good service and accurate administration. We provide considerable training support, including professional study with the Chartered Insurance Institute.Our growth has created more opportunities for Customer Service Administrators. In the main, these are full time, permanent positions
for experienced administrators who may have sound knowledge gained in insurance and financial services; or for people genuinely enthusiastic about a career in insurance and who are willing to study.

For further details please send your CV, including full description of employment and current salary, to recruitment@balens.co.uk  or call 01684 581881 and leave contact details.

All applicants will be acknowledged.

Current Vacancies

Opportunity for a Senior Customer Service Administrator

We are looking to recruit a Senior Customer Service Adminstrator, this is a great opportunity for someone with good office based customer service and telephone skills to develop a career in insurance.

We are looking for strong relationship skills and we do not work to targets and sell aggressively through cold calling. It is important that
you have previous experience within the insurance sector.

This is a full time permanent position with the opportunity to pursue professional qualifications, we are not able to consider part time.

Balens is successful and growing - our staff have just had a good salary review and this year we have introduced a free health cash plan and increased our holidays by two days to 25!

Opportunity for an IFA

H & L Balen has an opportunity for an IFA to take this division of the company forward. Our current team are planning to retire and we are looking for an experienced IFA to partner David Balen.

The candidate will need to be

* an existing experienced IFA with a track record of success and quality advice.

* experienced in mortgages, with an appropriate mortgage qualification, probably CeMap.

* able to bring with them, access and develop an existing client base

* fully aware of TCF with a strong ethical stance and practice to match.

* has already attained level 4/Diploma status or is working towards that.

* will have their own car, a clean driving licence and home office.

Established in 1950 , H & L Balen has grown as a result of our reputation and by recommendation. Balens Ltd transacts General Insurance Business, whereas H & L Balen & Co continues to handle Financial Services, Mortgages and Business Loans. We moved to a new purpose-built premises at 2 Nimrod House, Sandy's Road, Malvern in 2004. This enabled us to expand our workforce, administration systems, software and equipment to service the ever increasing needs of more than 60,000 clients in the UK
and abroad.

Both Companies are Authorised and Regulated by the Financial Services Authority (FSA). We are required to follow high standards of professional conduct, abide by a Code of Ethics, rules and regulations which control our activities. Balens are Members of the Institute of Insurance Brokers. H& L Balen & Co uses the services of Bankhall for compliance support, preferential insurance rates and sophisticated research software. For mortgage business, H & L Balen are members of several Mortgage Clubs using specialised research and access to special scheme rates not usually available on the open market.

Our core values and purpose centre on client satisfaction , quality advice and support. Our slogans "We care for the Carers" and "experts who care" describe this intention, and is a good reflection of how we operate. We value the relationships we have with our clients, and in servicing them, will always try and "go the extra mile". We do not believe in aggressive target driven sales approaches.

Our unique position is that we have a wide range of specialised and flexible facilities not usually obtainable elsewhere, and are one of the very few Brokers and Independent Financial Advisers whose main clientele and business revolves around Health Professionals and their Associations.We also specialise in arranging insurance for Charities and Not for Profit Associations or Companies and are also involved in providing cover for Mainstream Educational Establishments.From our offices in  Malvern, we look after the insurance needs of many thousands of all types of Health Professionals, organisations, charities and the not for profit sector. We have considerable experience and expertise in this field, and are known for our integrity and
competence.  We have a culture of education at Balens, and support our staff with professional qualifications as well as providing In-house training. The company has achieved continued growth and record profitability in each of the last 5 years.

For an initial discussion please call Jon Parsons

07767418461