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Contact Details

Jon Parsons
recruitment@balens.co.uk

 

Balens Recruitment - A home away from home

Balens was founded in 1950 and is an ethical 4th Generation Family Brokerage with over 45 staff and 80,000 plus clients. We specialise in Insurance for Health and Well-Being Professionals and their businesses whilst our sister company, Balens Financial, offers Independent Financial Advice to individuals and businesses alike. Our ethos, philosophy and founding principles are uncoloured by financial motives or political agendas. Client support and service are the cornerstones of who we are and what we do.

Balens is not just a place to work but also a place to learn, smile, laugh, support and aspire to new heights.

What we believe is that, if we care for our employees they will care about our clients and are therefore able to continue in providing a personal and supportive approach to individuals, organisations, and corporations.

The company prides itself on family values and this shows through relationships, training, work ethic and staff morale. No one is forgotten and no one is just a number.

In the last 12 months we have welcomed 12 new members to our team, refusing to follow the current climate trend. The staff numbers at Balens continues to rise year by year. However we have no intention of stopping and will continue to recruit more staff to match client and administration demands.

If you would like to be a part of a growing, family run business, please see current vacancies below.

*Please Note all applicants will be acknowledged


CURRENT VACANCIES

Customer Service Administrator

Customer service administration within a busy Insurance office, dealing with mostly incoming telephone calls and emails. Meeting customers needs from proposal to renewal and ensuring accurate completion of all contracts. On this occasion we are looking for someone who has started their career in insurance but wishes to develop further. Good telephone manner and accurate, numerate admin skills are our priority. Working 37.5 hours a week, Monday-Friday, 9am-5pm.

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Due to continued growth we are always happy to hear from people looking to work in a friendly, hardworking environment. Ideally you will have experience in Insurance or Financial Services, however we do offer a well structured in-house training programme as well as helping and supporting individuals to gain CII qualifications.

If you wish to discuss any current vacancies please email Jon Parsons with your CV and a cover letter.

 

A word from the staff...

Hi,

My name is Janet Gordge and I have now been working at Balens for over 12 years, covering clinic policies, training schools and Associations.  The fact that I am still here should indicate that I enjoy it!  The vast majority of my client are lovely people, who carrying out a huge range of treatments/therapies.  It really is a constant eye opener at the sheer range and scope of treatments out there. I spend a large amount of time on the telephone talking to my clients, and really getting to know them enabling me to understand their requirements - and a lot of my clients have stayed with me since I first joined - it is a nice feeling when I pick up the phone and someone says "Hi Jan - its …. Time for my renewal!". 

Balens has changed vastly over the past years - when I first joined there were about 15 of us in total - now there are over 50.  We have moved twice, and are now in a large, bright and airy office - best so far!   

I suppose one of the main reasons I have stayed is because I really enjoy the variety of work - each day really is different.

Balens is a family run business, and it still retains that "feel" about it.  It is a good place to be.

Balen Staff Member - Janet Gordge