Balens Recruitment - A
home away from home
founded in 1950 and is an ethical 4th
Generation Family Brokerage with over 45 staff and 80,000
plus clients. We specialise in Insurance for Health and
Well-Being Professionals and their businesses whilst our sister
Financial, offers Independent Financial Advice to
individuals and businesses alike. Our ethos, philosophy and
founding principles are uncoloured by financial motives or
political agendas. Client support and service are the cornerstones
of who we are and what we do.
Balens is not just a place to work but also a
place to learn, smile, laugh, support and aspire to new
What we believe is that, if we care for our employees they
will care about our clients and are therefore able to continue in
providing a personal and supportive approach to individuals,
organisations, and corporations.
The company prides itself on family values and this shows
through relationships, training, work ethic and staff morale. No
one is forgotten and no one is just a number.
In the last 12 months we have welcomed 12 new members to
our team, refusing to follow the current climate trend. The staff
numbers at Balens continues to rise year by year. However we have
no intention of stopping and will continue to recruit more staff to
match client and administration demands.
If you would like to be a part of a growing, family run
business, please see current vacancies below.
*Please Note all applicants will be
Customer Service Administrator
Customer service administration within a busy
Insurance office, dealing with mostly incoming telephone calls and
emails. Meeting customers needs from proposal to renewal and
ensuring accurate completion of all contracts. On this occasion we
are looking for someone who has started their career in insurance
but wishes to develop further. Good telephone manner and accurate,
numerate admin skills are our priority. Working 37.5 hours a week,
Due to continued growth we are always happy to hear
from people looking to work in a friendly, hardworking environment.
Ideally you will have experience in Insurance or Financial
Services, however we do offer a well structured in-house training
programme as well as helping and supporting individuals
to gain CII qualifications.
If you wish to discuss any current vacancies please
email Jon Parsons with your CV and a cover
A word from the staff...
My name is Janet Gordge and I have now been
working at Balens for over 12 years, covering clinic policies,
training schools and Associations. The fact that I am still
here should indicate that I enjoy it! The vast majority of my
client are lovely people, who carrying out a huge range of
treatments/therapies. It really is a constant eye opener at
the sheer range and scope of treatments out there. I spend a large
amount of time on the telephone talking to my clients, and really
getting to know them enabling me to understand their requirements -
and a lot of my clients have stayed with me since I first joined -
it is a nice feeling when I pick up the phone and someone says "Hi
Jan - its …. Time for my renewal!".
Balens has changed vastly over the past years -
when I first joined there were about 15 of us in total - now there
are over 50. We have moved twice, and are now in a large,
bright and airy office - best so far!
I suppose one of the main reasons I have stayed
is because I really enjoy the variety of work - each day really is
Balens is a family run business, and it still
retains that "feel" about it. It is a good place to be.
Balen Staff Member -