Divider
Contact Details

Jon Parsons
recruitment@balens.co.uk

07767418461

Balens continues to grow from strength to strength. We are a leading provider of insurance to Affinity Groups in various sectors throughout the UK.


 From our offices in Malvern, we look after the insurance needs of many thousands of all types of Health, Fitness and Beauty professionals, organisations, charities and the not for profit sector. We are successful in the Republic of Ireland and are expanding into a number of other European countries, including Spain, Holland, Greece, Cyprus and Malta.
 
We are continually looking at new and innovative means of developing our business and providing a better service for our clients. Having moved to our purpose built offices on the Enigma Park in Malvern in 2004 we have more than doubled in size from 16 to 40 staff, providing services to 60,000 customers. Established in 1950 , H & L Balen has grown as a result of our reputation and by recommendation. Balens Ltd transacts General Insurance Business, whereas H & L Balen & Co offers Financial Services, Mortgages and Business Loans.

We are an ethical employer with experienced teams of customer service administrators, who do not cold call our customers and are not driven by targets. We rely on great products, backed by good service and accurate administration. We provide considerable training support, including professional study with the Chartered Insurance Institute. Our growth has created more opportunities for Customer Service Administrators. In the main, these are full time, permanent positions for experienced administrators who will have sound knowledge gained in insurance and financial services; or for people genuinely enthusiastic about a career in insurance and who are willing to study. We have a culture of education and learning at Balens, supporting our staff with professional qualifications as well as providing in-house training.

The company has achieved continued growth and record profitability in each of the last 5 years. For an initial discussion please call Jon Parsons on 07767418461 Please send your CV, including full description of employment and current salary, to recruitment@balens.co.uk or call 01684 581881 and leave contact details. All applicants will be acknowledged.


Current Vacancies

Commercial Division Opening 

We have created a new role in our Commercial Division which extends across all sectors from charities to service businesses to health, beauty and spa's. The key responsibility is to project manage and implement business through to back office and accounts. This is not a sales role. 

The ideal candidate may be an Account handler, executive, or very senior administrator in Commercial insurance; you will be CII qualified or with equivalent experience. You will have a sound understanding of insurance needs and risk management in commercial enterprises; and you will be a skilled and thorough administrator who is committed to the highest level of customer service.


Opportunity for a Senior Customer Service Administrator

We are looking to recruit a Senior Customer Service Administrator, this is a great opportunity for someone with good office based customer service and telephone skills to develop a career in insurance. We are looking for strong relationship skills and we do not work to targets and sell aggressively through cold calling. At present we are looking for people with previous experience within the insurance sector. This is a full time permanent position with the opportunity to pursue professional qualifications, we are not able to consider part time at the moment. 
 

Accounts Trainee

A career opportunity in Accounts, starting with the basics in a busy team of 4; and continuing your professional training probably through AAT. Preference will be given to candidates who have already shown an interest in and commitment to accounts work. 

 

Balens is successful and growing - our staff have just had another good salary review ; we now have a free health cash plan and increased our holidays by two days to 25!