This update has been superseded by our update 14th July 2020

Government Guidance on returning to work – Close contact services – 29th June 2020

The announcement by the Government on the 22nd June included a statement detailing how further lockdown restrictions are to be eased over the next few weeks. Whilst welcome news, it did prompt some questions from those of you in the Health, Well-being, Fitness & Beauty sectors, as to whether our stance has changed over how and when you (as an individual or a business), can open and how our Professional Liability Policy will respond (UK customers only).

The points below, aim to provide some clarity for you, on the key issues:

  • HM Government released a document titled “Working safely during coronavirus (COVID-19)” on the 23rd June 2020, to support their announcement of 22nd June. It is a very useful document and we would recommend that you review this. Full details may be found at: https://www.gov.uk/guidance/working-safely-during-coronavirus-covid-19/close-contact-services
  • This document provides a practical framework for you to consider if you are continuing, or thinking of, re-starting operations during the COVID-19 pandemic. Importantly, this document defines those trades that are considered to offer “Close Contact Services”. The Government has defined Close Contact Services to include:
    • Well-being and holistic locations
    • Sports and massage therapy
    • Beauty and nail bars
    • Hairdressing & barbershops
    • Spas
    • Makeup, tattoo and spray tanning studios & others
    The document clarifies, very clearly, which businesses may open and which practices should continue to refrain from offering face to face treatments to members of the public at this time. The document also notes that the risk management measures identified are likely to be those required for Close Contact Services businesses that currently must remain closed, so will be useful for all to review.
  • The UK Government is expected to next review its lockdown measures on 23rd July. This may provide further clarification on when businesses that currently must remain closed will be able to return to work.
  • Please note that different guidance may apply to different parts of the UK. The devolved Governments of Northern Ireland, Scotland and Wales and their respective Public Health bodies may have different requirements and guidance on what Close Contact Service practitioners need to consider. Please also see:
  • Well-being, Hair and Beauty Services within the Republic of Ireland are already able to re-open, please see - https://www.gov.ie/en/publication/d06271-easing-the-covid-19-restrictions-on-29-june-phase-3/for details.
  • Our original article on returning to work, still reflects our stance as your Insurance Broker and what your key considerations should be at this time - click here for full details
  • We have not been advised by the insurer for Balens UK Professional Liability Policy that there will be any changes to the current terms and conditions of the policy.
  • May we remind you that that the UK Professional Liability Policy does contain a Criminal or Malicious Acts exclusion so, if you violate a law, then indemnity granted under the policy will not apply.

It should be noted that the information provided above is our full guidance on the issue and unfortunately contacting the office, will not provide any further clarity for you. We are still providing a more limited service during this time, and your support with this is appreciated.

We will continue to monitor the situation and update our website accordingly.