Dear Mr Balen,
Thank you so much for your amazingly speedy reply! We are
thrilled by your news! Yes please do keep us posted. We have
always been so pleased by the kindness, courtesy and personal
attention shown by Balens. In a now rather rough and uncaring
world it is a real treat and comfort to feel cared for and looked
after which is what you do so well. This may be especially so
for women and it is a great comfort to feel that there would indeed
be someone of this calibre at your back if, heaven forbid, they
were needed. We shall be delighted to be insured by you again
and look forward very much to hearing from you in due
course.
Jane and Amanda Nelson (2012)
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