Welcome to Balens: Your Trusted Insurance Partner

As a Shiatsu Society member, you are part of a community dedicated to quality health and wellbeing. Balens celebrating their 75th anniversary, has specialised in insurance for health and wellbeing professionals for over 30 years. Here’s what you need to know:

Why Choose Balens?

· Comprehensive Coverage: Balens offers one of the widest insurance wordings available on the market. Our policies cover three essential areas:

o Professional Liability: Covers your legal liability for a breach of your professional duty. This can include errors, omissions and negligent acts committed or alleged to have been committed.

o Public Liability: Covers your legal liability if your negligence leads to accidental injury to any third party, or damage to their property.

o Products Liability: Covers your legal liability for accidental injury to any third party and/or their property through the use, sale and/or distribution of defective products

o Claims Support: Our in-house claims team are available to support if a claims or allegation is made against you. We have years of experience and expertise handling and supporting policyholders Please read our Key Points document for information on the policy. This includes information on the features, conditions, extensions and exclusions of cover.

 

Discounted Insurance for the Shiatsu Society member:

· Full Member Multi Therapy: Starting at £19.82

 

How to Apply:

You need to select the limit of cover and the membership package that meets your requirements.

Apply Online:

· Click here ‘Get a Quote’

This will allow you to get a quote and to purchase your policy.

· Once you have completed the application and made payment, you will receive your insurance documents by email

Contact Balens

Here’s how you can get in touch:

· Live chat available on our website for quick, convenient support from a member of our team*

*This service is available Monday to Friday 9:30am to 4:30pm, except on Tuesdays when we open at 10am

· Phone: 01684 580771

· Email: info@balens.co.uk

· We’ll send you a Declaration Form to complete and return.

· Payment options include card payment and bank transfer

What does the Professional, Public and Products Liability policy cover?

  • The underwriter for this element of the policy is Zurich Insurance Co Ltd. (Zurich).

  • The Insurance Cover is £6,000,000 (limit of liability) per section any one claim, for an unlimited number of claims in the year, plus unlimited legal defence costs are covered in addition. There is no excess.

  • Wide definition of insurance cover is clear and is not restricted to treatment only. This cover includes Medical Malpractice, Professional, Public and Products Liability (claims in this section do not reduce the amount covered for other sections of the policy as is normally the case in other policies). Products Liability is provided for unlimited sales to clients and for up to £30,000 of retail sales (sales to non-clients).

  • This policy is on a Claims Occurring Basis, but with a unique difference. If you do not renew for any reason with Balens, we automatically include Run-off cover for an unlimited period of time, meaning that if a claim was to be made years down the line after stopping your policy, you will always be covered for work you did within the insured period. Further information about this is available on our website www.balens.co.uk. This is a major improvement on what is often available through other insurers.

  • We include an upgrade of cover feature on the Zurich Policy that protects you against the effects of inflation, and rising court awards. This cover is a pioneering hybrid offering the advantages of a claims occurrence policy with features normally only found on a claims made policy, but with none of the disadvantages, particularly around the issue of discontinuing cover and possibly being uninsured later on if a claim is discovered. Many wordings give conditional “unlimited” or time restricted run off cover if you cease the policy at any time.

  • Teaching and Student Work cover (running a school can be covered separately).

  • Includes Libel and Slander cover.

  • All premiums include full malpractice retroactive cover for previously insured work performed.

  • Loss of Reputation expenses to help repair damage to your business in the event of a claim against you.

  • Breach of Intellectual Property, Client Confidentiality Protection cover.

  • Temporary Trips abroad are covered without a time limit (Please refer to the full policy wording for the conditions applicable).

  • Loss of Documents cover included £50,000.

  • First Aid cover as well as Good Samaritan Acts.

  • Includes Disciplinary Hearings cover, plus Pre disciplinary hearing legal advice up to £1000.

  • Students can be covered for all work prior to qualification, subject to adequate supervision and safeguards.

  • wide range of activities can be insured, as well as non-treatment related work and advice - our definition of a “Health Professional “ or “Health Business” and the types of situations covered is extremely wide.

  • Flexible underwriting to accommodate changes in your practice, fast turnaround of documents and queries.

  • No additional charges for routine changes to cover or duplicate certificates.

  • For full terms and conditions of cover please refer to the policy wording.

Also included is a separate Legal Protection Package underwritten by ARAG Legal Expenses Insurance Company Limited (ARAG) which covers Criminal Defence and other costs up to £100,000.

Regretfully, the climate of litigation is still deteriorating. Claims, incidents and criminal allegations, including allegations of sexual impropriety or assault are, in our experience, on the increase. The cover includes the following features:

  • Wide range of free 24 hour Advice lines, including Legal/Tax Advice, Counselling, and business support services are included. Corporates entities with employees require a different policy.

  • Jury or Witness Service Compensation for lost income as a result of having to attend.

  • Defence of your legal rights involving Criminal Proceedings as well as Data Protection and other legislation cover, wrongful arrest, actions against you for unlawful discrimination etc.

  • Negotiation and Representation (including accountant’s fees) in the event of an Inland Revenue partial or full enquiry. Some accountants have been known to charge over £90 for this.

  • Business Assistance Helpline for emergencies involving your premises.

  • Disciplinary Hearings Defence and Legal Expenses if you lose your Statutory Licence to practise.

Phone - 01684 580771
Email: info@balens.co.uk