Divider

UPDATED Tuesday 17th November, 2020

Whilst clearly necessary, we recognise and share the concerns of all our customers about the serious impact of Covid-19. The magnitude of the issue puts Government front & centre. For our part, we are doing our level best to continue supporting all of our valued clients, whilst many of our Team Members continue to work from home.

Our telephone lines are currently open Monday, Wednesday and Friday 11.00 am – 4.00 pm.

We have therefore complied the below updates and insurance 'Q&A' which we trust will answer many of your questions. If you do need further assistance, please email us in the first instance:

Latest update

Please click on the subject for full details

Business Interruption Insurance - update 17th November 2020

Further Lockdown Measures – Frequently Asked Questions - update Thursday 05th November 2020

 

Previous Updates

Business Interruption Insurance Update - Financial Conduct Authority (FCA) test case judgement - Update 18 September 2020

Maintaining our service - Update 8th September 2020

Professional Liability Insurance Update – Chairman’s statement – 14th August 2020

Business Interruption Insurance – Bridge Policies via Covéa Insurance Plc – updated 14th August 2020

Government Guidance on Returning to Work, including Working in others people’s homes – update 30th July 2020

Business Interruption Insurance – Bridge Policies via Covéa Insurance Plc – updated 30th July 2020

Government Guidance on returning to work – Close contact services – 14th July 2020

Temporarily Unoccupied Premises - important update – 29th June 2020

Government Guidance on returning to work – Close contact services - 29th June 2020

Business Protection policy holders - Loss of income insurance - 11th June 2020

Chairmans Update - 8th June 2020

Working and/or returning to work and key considerations - 21st May 2020

Legal Advice and Support - 21st April 2020

Business Protection policy holders – Temporarily unoccupied premises - 31st March 2020

A statement from our Chairman, David Balen - 27th March 2020

Maintaining service, and how you can help us - email, BACS payments and other practical steps - March 2020

An Insurance Q&A - general guidance on policy cover and claims - March 2020

We hope that these updates and insurance 'Q&A' will answer many of your questions, if you do need more assistance then - if you can - please email us in the first instance: