Established in 1950, Balens are part of the PIB Group, having joined as a 4th generation, ethical, family run Insurance Brokerage focusing on guidance, support and service.

Our main specialisation is in providing Insurance for Health, Well-Being, Beauty and Fitness Professionals, their Businesses and Organisations, Affinity Groups, Charities and the Not-for-Profit Sector. We have considerable experience and expertise in these fields, being one of the largest Brokers of our kind in the UK and abroad. We are known by both Clients and Insurers alike for our integrity and competence.

We, at the Balens Group offer a wide range of Insurance solutions for our client’s business and personal requirements. Our in-house designed Professional Liability policy is unique to Balens, and considered to be one of the widest ranging insurance covers of its’ type in the UK and abroad. Our offerings are many and varied: Household Insurance (including seeing clients from home, which many household policies do not cover), Therapy or Treatment Room cover, Schools, Clinics, Health Products, Premium Instalment Plans… and many more.

Our subsidised annual Continual Professional Development events for clients, together with articles and advice are another aspect of how we try to support our clients in their professional lives.

Our core values and purpose centre on client satisfaction, quality guidance, service and support. Our slogans "We care for the Carers" and "Experts who care" describe this intention, and are a good reflection of how we operate. We value the relationships we have with our clients, and when looking after them will always try and "go the extra mile".

What we offer:

Professional Liability and Malpractice Insurance Policy

For Individuals and Customised schemes for members of Affinity Groups, Professional Bodies and / or Associations.

Policy includes:

  • Professional Liability Insurance
  • Public Liability Insurance
  • Products Liability Insurance
  • Legal and Taxation policy

Optional extensions to cover include:

  • All Risks cover
  • Personal Accident cover

Commercial Business Insurance Options

A wide range of insurance solutions to meet all of your business insurance needs, including:

  • Employers Liability Cover
  • Training School Packages
  • Clinic Packages
  • Therapy Rooms, Spas, Salons and Gyms – Buildings and Contents Packages
  • Health Products Packages
  • Manufacturing and Distribution cover
  • Marine Cargo Cover and Goods in Transit cover
  • Commercial Combined Packages
  • Property Owners Liability
  • Cyber Liability Cover
  • Charities and Not-for-Profit Organisations
  • Directors & Officers Liability
  • Event and Retreats Liability cover
  • Other Liability package options

Personal Lines Insurance

Comprises Home Owners Insurance, which includes cover for therapists working from home and Personal Accident & Sickness Policies, an essential consideration for the self-employed.

Insurance Brokerage Services

Access to a large number of insurers within the market place, enabling us to offer bespoke insurance solutions for your individual and business requirements, whatever the size.

Claims Support Service

Assisting Clients when they receive a complaint or claim against them, or need to make a claim on their Insurance policy from Balens.

Balens Insurance Finance Services Ltd

Able to offer an insurance premium instalment plan for those wishing to spread the cost of their insurance.

Balens Education

Online articles and recordings of lectures from our annual Continual Professional Development Conference, on a range of risk management and Health and Well-Being industry related topics.

Balens Giving

Offering grants to local charitable organisations that support Health and Well-Being.

Balens Film