Articles and Guidance
Further information and guidance on a range of Risk Management areas, for Individuals and Business Owners alike
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Individual Therapists / Practitioners
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Business Owners
- Insurance Considerations
- Employers Liability Insurance
- Health Products Business Protection
- Multi person Clinic
- Risk Management for Salon Owners
- Training School
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Property Owners Considerations
- General Contents and Buildings Claims - Under Insurance
- Tenants improvements & decorations
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General
- Covid-19
- Consent for Minors
- Continuing Professional Development
- Good Practice, Good Business
- Relational Dynamics in practice
- The ASA (Advertising Standards Authority) and You
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Balens Health and Safety Risk Assessment
Staying Covid-19 Secure in 2020 and 2021
We, at Balens, confirm we have complied with the government’s guidance on managing the risk of Covid-19.
- We have carried out a Covid-19 risk assessment (please click here for details), and shared the results with the people who work with us.
- We have cleaning, handwashing and hygiene procedures in place, in line with guidance.
- We have taken all reasonable steps to help people to work from home.
- We have taken all reasonable steps to maintain the required social distancing in the office.
- There is no requirement for anyone to be less than 2m apart within our offices, however, if we are ever in a position where people cannot maintain social distancing, we will do everything practical to manage transmission risk.
Should you have any queries regarding Balens Health and Safety Risk Assessment or processes, please contact events@balens.co.uk
- Data Protection
- Glossary of Insurance Terms
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OT Statement on Dual Insurance
Balens Position and statement regarding Dual insurance for our OT (Occupational Therapy), Case Manager and other Health Related Professional clients
- How Balens Professional Liability Insurance responds to insurance cover for retreats
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Claims
- Record Keeping
- Consent and Implied Consent
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What to do in the event of a Complaint or Claim
Please remember, if any client makes a complaint or claim against you, it is important to contact your Insurance Broker for support and guidance as soon and as early in the process as possible. Don't wait for situations to escalate, your Broker is there for you, not to judge, but t provide the benefit that you purchase your insurance for. A complaint handled well may lead to a happy client for years to come, if handled badly, it could lead to a potentially stressful and time consuming claim. For a list of dos and don'ts in some common complaint situations, please see our Dos and Don'ts article under Claims Claims - Balens Ltd.
- See also Claims Advice & Articles
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Frequently Asked Questions