Testimonials

BAMBA has been referring to the team at Balens for several years. The approach of the team is always open and friendly, and they are consistent in their support and ready to help when we need them in terms of our wider teacher membership insurance needs.

Great affinity membership programme service We have used Balens for our membership affinity insurance programme for many years and have always found them very helpful and easy to deal with. They have been responsive to the needs of our organisation and our members.

In our opinion, Balens provide the best insurance cover for our registrants; not only is it great value, it comprehensively covers things that others don’t. Stacie and Katie, in particular, go out of their way to provide exemplary service, and will tell us honestly and clearly if there is something that they can’t cover. We thoroughly recommend checking Balens out if you’re looking for complementary therapy cover.

Great Support Balens have always been available to listen to the needs of our members and adjust when needed. Thank you for 25 years of support. UCA head Office Team

In need of insurance for reflexology students and alumni, CAREA wanted the best in the market for them and we have found this at Balens. Not only do we have a product that is ‘fit for purpose’, because Balens understand the Industry so well, we also have the folk who work at Balens who go that extra mile to help you understand some of the complexities. We have asked so many questions! We have made many requests! At every stage we are met with patience and a resolution! CAREA, the students and the practitioners want to say thank you to Balens for your exemplary services! And a big shout to Nicola Cripps who from the outset has been the most awesome support possible and also to Annie Tabberner as we continue to grow and thrive!

Yoga Alliance Professionals and Balens At Yoga Alliance Professionals, we take great care in selecting partners who align with our values and provide exceptional support for our members. Balens Insurance has proven to be a trusted and invaluable partner for yoga teachers, and wellness professionals within our community. We have worked together for over ten years to offer our members the best insurance coverage. We are proud to recommend Balens Insurance to our members. Their commitment to excellence, combined with their understanding of the unique challenges faced by yoga professionals, makes them a valuable partner in supporting the growth and safety of our community.

Elizabeth is an outstanding insurance advisor—knowledgeable, humorous, efficient, and truly professional. I thoroughly enjoyed our interaction. Not only did she provide all the information I needed, but she also made me feel genuinely cared for. She followed up promptly with an email summarizing everything we discussed. Hands down, this was the best customer experience I have EVER had!

May I say how helpful your colleagues Peter and Lisa have been? They are warm and friendly and very easy to deal with- a credit to Balens.

I have been with Balens for many years now. Recently I had a request for client notes. I rang Balens who passed me on to their Legal Advisor and I was able to talk to someone the same day. It was very reassuring that such prompt assistance was available for me.

I have been with Balens for many years and I did have an experience that was quite stressful, HOWEVER Balens in particular Dawn K - turned it around and has been a pillar of advice and support since. Even when I have needed additional advice to do with export and more complicated branches of cover she has been at hand. I would 100% recommend Balens to give that security but having Dawn K in their team is a huge asset.

I am so grateful to Balens. I had started to feel quite overwhelmed when starting my new business venture but Balens were amazing. They gave me advice and guidance where I needed it and checked in with me ensure that everything was finalised and I was all set. I would recommend them to anyone and I couldn’t have done it without them.

First Class Customer Service I was contacted by Henry, customer sales and he was awesome. Very helpful, efficient and professional. He is an asset to there team. Outstanding service, thank you

Reputable and professional Great communication, very clear and professional, reasonably priced. Reliable cover for health care professionals and their businesses. Thank you for your help.

Great customer service Thank you to Ellie for helping me with specific questions and being patient. The customer service experience was above and beyond what I had expected.

Fantastic customer service. Friendly and they really know their stuff. Thanks Balens :)

I was a returning member and I spoke with Sue Thompson, and she was amazing on the call, dealt with my matter really quickly and allowed my insurance to be processed quickly. Thank you!

Just the best, I wouldn't go anywhere else, you speak to real people and they are genuinely interested - highly recommend

I only wish that all insurance providers were this good. Such a lovely and supportive bunch.

Most helpful..... managed to change me from one course to another level

Very helpful, simple, and straight forward!

Always amazing and so helpful.

I called to check if my insurance covered a specific situation, and the staff were incredibly friendly and helpful. The call was quick, easy, and all of my questions were answered. Highly recommend!

I needed to find out if my policy covered me to work online with a client in the USA. The person who dealt with my query (Heather M) was polite, courteous and friendly. She dealt with my query perfectly. Please thank her for me.