Great Support Balens have always been available to listen to the needs of our members and adjust when needed. Thank you for 25 years of support. UCA head Office Team
UCA Team - Posted on Trustpilot Jan 2025
Yoga Alliance Professionals and Balens At Yoga Alliance Professionals, we take great care in selecting partners who align with our values and provide exceptional support for our members. Balens Insurance has proven to be a trusted and invaluable partner for yoga teachers, and wellness professionals within our community. We have worked together for over ten years to offer our members the best insurance coverage. We are proud to recommend Balens Insurance to our members. Their commitment to excellence, combined with their understanding of the unique challenges faced by yoga professionals, makes them a valuable partner in supporting the growth and safety of our community.
CC on Trustpilot Jan 2025
Elizabeth is an outstanding insurance advisor—knowledgeable, humorous, efficient, and truly professional. I thoroughly enjoyed our interaction. Not only did she provide all the information I needed, but she also made me feel genuinely cared for. She followed up promptly with an email summarizing everything we discussed. Hands down, this was the best customer experience I have EVER had!
CS Feb 2025
May I say how helpful your colleagues Peter and Lisa have been? They are warm and friendly and very easy to deal with- a credit to Balens.
MS Aug 2024
I have been with Balens for many years now. Recently I had a request for client notes. I rang Balens who passed me on to their Legal Advisor and I was able to talk to someone the same day. It was very reassuring that such prompt assistance was available for me.
CF Nov 2024
I have been with Balens for many years and I did have an experience that was quite stressful, HOWEVER Balens in particular Dawn K - turned it around and has been a pillar of advice and support since. Even when I have needed additional advice to do with export and more complicated branches of cover she has been at hand. I would 100% recommend Balens to give that security but having Dawn K in their team is a huge asset.
MR - Trustpilot Review Jan 2025
I am so grateful to Balens. I had started to feel quite overwhelmed when starting my new business venture but Balens were amazing. They gave me advice and guidance where I needed it and checked in with me ensure that everything was finalised and I was all set. I would recommend them to anyone and I couldn’t have done it without them.
AF - Trustpilot Review Jan 2025
Reputable and professional Great communication, very clear and professional, reasonably priced. Reliable cover for health care professionals and their businesses. Thank you for your help.
AP - Trustpilot Review Feb 2025
Great customer service Thank you to Ellie for helping me with specific questions and being patient. The customer service experience was above and beyond what I had expected.
MA - Trustpilot Review Feb 2025
Fantastic customer service. Friendly and they really know their stuff. Thanks Balens :)
RS - Google Review Jan 2025
I was a returning member and I spoke with Sue Thompson, and she was amazing on the call, dealt with my matter really quickly and allowed my insurance to be processed quickly. Thank you!
GC - Google Review Sep 2024
Just the best, I wouldn't go anywhere else, you speak to real people and they are genuinely interested - highly recommend
NE - Google Review Jul 2024
I only wish that all insurance providers were this good. Such a lovely and supportive bunch.
EH - Google Review Feb 2024
Most helpful..... managed to change me from one course to another level
ML - Google Review Feb 2024
Very helpful, simple, and straight forward!
BGJ - Google Review Feb 2024
Always amazing and so helpful.
HL - Google Review Mar 2024
The Chiron Association for Body Psychotherapists has been taking out professional insurance for its members as well as organisational insurance for itself through Balens for many years. We have never had cause to regret this, and feel very well looked after by Balens. Our members appreciate the good value and the flexibility of the scheme especially altering the range of therapies any one practitioner offers is remarkably easy. We can recommend the company to any organisation within the complementary health and psychological therapies field.
Kathrin Stauffer
We have been dealing with Balens for many years and they have always been very helpful and efficient. Their service is excellent.
Mel Cash
The Alliance of Private Sector Practitioners members have enjoyed the many benefits and peace of mind by being insured through an outstandingly professional insurance company, Balens, for many years. The range of cover offered for numerous professions is second to none, which is invaluable for our members, many of whom are qualified in other practices. The staff are knowledgeable, efficient and always friendly should you have the need to speak to them. On behalf of the Alliance I would like to take this opportunity to thank them for their outstanding support and look forward to a continued association for many years to come.
Janet Taylor
We have used Balens for many years in providing a block insurance scheme for our members and also having our Directors insured with them. I cannot recommend them highly enough. I have always found them efficient, helpful, knowledgable and they handle queries quickly. It is nice to deal with a 'human' organisation who are always on the end of a phone to help and seem to genuinely care about their customers and meeting their needs.
Samantha Haywood
When we set up the Alliance of Registered Homeopaths (ARH) in May 2001, we spent a long time researching where we could find quality insurance cover for practising homeopaths. When we contacted Balens it was obvious from the onset that this was a company who both knew and understood the needs of the complementary sector. We decided to 'give them a go', and that was the start of a creative and productive working relationship which continues to this day. The package offered by Balens is comprehensive, well thought through and represents excellent value for money.
Karin Mont
I wanted to take this quick opportunity to thank the whole team at Balens for all they have done for AIT and ABT as companies, but perhaps more importantly to me. The trust, respect and loyalty you have always treated me with. I have dealt with Balens since 2004 and a lot has changed in the last seven years....not least the AIT and ABT brands have grown and now look after over 9,000 individual clients. Clearly, a great insurance package was required first and foremost, but the growth was significantly assisted due to the support and guidance given by David.....I still remember the first trip David and I did, lecturing to colleges back in 2005 and driving the whole length of Ireland to show our support to training and education - good times! Over the last three years, Joe and Josh have helped me in the same ethical, moralistic way the business was founded on and I am sure David must be very proud of the level of expertise and service his sons provide. Brokers will always come and go, to a degree so will insurers and I have dealt with a lot over the years and can assure you, your level of service is second to none.
Dave Horton
Just to say thank you so much for a thoroughly informative and inspiring webinar last Thursday - it was a marvellously uplifting day. Even though we were not face to face, the inclusive nature of the presentation created a warm, friendly atmosphere.
DA (Balens CPD Event 2021)
I've done quite a lot of CPD this past year and this event could quite possibly be the best one of them all... ...All of the speakers were fascinating and I took many notes and found the speakers social media and followed them.
JT (Balens CPD Event 2021)
Thank you all so much for giving your time and effort to put this CPD event online. It was an amazing mix of different people and extremely informative. I feel very uplifted that there is so much good work going on, despite current global difficulties.
MD (Balens CPD Event 2021)
I found the day inspiring, uplifting, informative and it made my day. The speakers on the day filled me with positivity and hope for the future.
PE (Balens CPD Event 2021)
I would like to say a massive thank you for yesterday, it was really inspirational and very, very interesting. David was brilliant and clearly was supported by an excellent team ensuring that everything went smoothly. I really hope you do something similar again.
CS (Balens CPD Event 2021)
Thanks so much for putting on this amazing event. I was looking forward to it, and it really exceeded my expectations. All very interesting, and great to be part of
RC (Balens CPD Event 2021)